We offer free delivery for all orders over £50 in the UK
Each product has different shipping times they are stated on each product page.
If an item is out of stock it will show the due date of when the product is expected to be back in stock.
Our courier partners are UPS, BJS, DPD & Royal Mail.
As soon as your order has been shipped you will receive a tracking number via email.
FREE FOR ORDERS OVER £50 OR £4.95 STANDARD
Our International Shipping charges are categorised into two shipping zones. Zone 1 (Germany, Italy, France, Belgium, Netherlands, Portugal, Denmark, Croatia and Ireland) and Zone 2 (USA, Canada and Spain).
We do not charge any taxes on the products that are sent outside the UK, the UK taxes get deducted when a shipping destination outside the UK is selected at check out. This means the customer is liable to pay for all the destination countries taxes and customs fees when goods get to the destinations country.
Frequently asked questions
Read some of our frequently asked questions below about delivery and shipping
UK Shipping: Most products are delivered between 3-5 working days, each product page will have the time stated. International Shipping: Can take 5 - 10 working days
Mainland UK (England, Wales & Scotland) : £4.95 or Free on orders over £50. Northern Ireland : £9.95 for all orders
International Shipping: Zone 1 (Germany, Italy, France, Belgium, Netherlands, Portugal, Denmark, Croatia and Ireland): £50 Zone 2 (USA, Canada and Spain): £200
You will receive a tracking number as soon as the products have been fulfilled and awaiting courier collection.
You can find up-to-date shipping progress by visiting the couriers website.
With large items such as Desks, Chairs and Mattresses the courier will contact you to arrange a delivery date that suits you, you have a 2 week window to choose from.
If you have booked a delivery date with the courier and are not in to sign for the delivery you will be charged £29.95 for redelivery.
You can cancel your order after you have received a tracking code, but you will get a refund for the amount you paid less £29.95
At this time we do not offer weekend deliveries, it has to be Monday to Friday.
Yes, someone over the age of 16 has to sign for delivery.
If you receive a package that has damage to the outside packaging please take photos before opening so we can make sure you get a replacement for no additional fee if the product is damaged as well. We use AAA packaging so mainly it is just the outer cardboard that gets damaged only. Please email email@example.com
At this time we don't offer to assemble your products.
At this time we only deliver to the front door.
Items in-stock will be sent out as stated on the product page and the products on pre-order will be shipped out on the expected due date, we will keep you updated on any changes made to the expected due date and you will have the option to get a full refund if you no longer want the product.
Have a different question?
Get in touch with our team, we’re always happy to help