England & Wales: We aim to deliver with in 5 working days.
Scotland: Can take up to 10 working days in some cases.
Northern Ireland: Can take up to 15 working days in some cases.
1. If your tracking number starts with "B" for example B5304774-6092 then please visit:
https://track.bjshomedelivery.com/
2. If your tracking number starts with "1Z" it has been shipped with UPS, please visit: https://www.ups.com/track?loc=en_GB
2. If your tracking number starts with "1Z" it has been shipped with UPS, please visit: https://www.ups.com/track?loc=en_GB
Mainland UK (England, Wales):
£4.95 standard delivery
Free on orders over £99
Scotland: £9.95 for all orders
Northern Ireland : £50 for all orders
£4.95 standard delivery
Free on orders over £99
Scotland: £9.95 for all orders
Northern Ireland : £50 for all orders
Your order will be processed by the warehouse within 2 working days. Once processed you will receive a tracking number.
If being delivered by BJS the courier will contact you to schedule in delivery.
If being delivered by UPS or Royal Mail the tracking code will become live the next day.
Please note: it takes 1 working day for the courier to collect the goods after you have received the tracking code.
If being delivered by BJS the courier will contact you to schedule in delivery.
If being delivered by UPS or Royal Mail the tracking code will become live the next day.
Please note: it takes 1 working day for the courier to collect the goods after you have received the tracking code.
With large items such as desks and mattresses being delivered by BJS courier they will contact you to schedule in a delivery date.
Please note, you must respond to the courier.
Please note, you must respond to the courier.
If you have booked a delivery date with the courier and are not in to sign for the delivery you will be charged £34.95 for redelivery or it will be deducted from your refund amount if you cancel the order.
If you wish to cancel your order once you have received a tracking number a fee of £34.95 will be deducted from your refunded amount.
Yes, someone over the age of 16 has to sign for delivery.
If you receive a package that has damage to the outside of the packaging please inform the courier to make a note of the damage and then also take photos before opening so we can make sure you get a replacement for no additional fee if the product is damaged as well.
We use AAA rated packaging so mainly it is just the outer cardboard that gets damaged only. If your product does have damage please email info@puruslife.co.uk as soon as possible with photos of the product and photos of the damaged packaging and a brief description
We use AAA rated packaging so mainly it is just the outer cardboard that gets damaged only. If your product does have damage please email info@puruslife.co.uk as soon as possible with photos of the product and photos of the damaged packaging and a brief description
We do not currently have an assembly option.
We currently only deliver to the front door. If you live in a flat we can only up 2 flights of stairs if there is no lift.
Items in-stock will be sent out as usual.
Items on pre-order will be shipped out on the expected due date, we will keep you updated on any changes made to the expected due date and you will have the option to get a full refund if you no longer want the product.
Items on pre-order will be shipped out on the expected due date, we will keep you updated on any changes made to the expected due date and you will have the option to get a full refund if you no longer want the product.
The courier will only deliver to your front door if there is a fully functional lift in operation.
If there is no lift in the flats then the courier will only deliver the product to the main entry door/reception of the flats.